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[Last updated: 25/09/2024]

Legal Disclaimer & Privacy Policy

At Delight Sales Ltd., we are committed to protecting the privacy of our visitors and customers. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, book consultations, or answer questionnaires.

Legal Disclaimer

The information provided by Delight Sales Ltd. on this website is for general informational purposes only. While we strive to ensure that all the information on the Site is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

1. No Guarantees of Results: The use of our services does not guarantee any specific results in terms of supply chain improvements or business performance. All recommendations and strategies are provided based on the information we receive, and outcomes may vary based on numerous factors outside of our control.

 

2. Third-Party Links: The Site may contain links to third-party websites or services that are not owned or controlled by us. We do not have control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

 

3. Limitation of Liability: In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. This includes any errors or omissions in the content of the Site or for any actions taken based on the information provided.

 

4. Changes to the Disclaimer: We reserve the right to make additions, deletions, or modifications to this disclaimer at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date.

Information we collect

We may collect the following information when you interact with our website:

  • Name

  • Position

  • Company

  • Email address

This information is collected when you either:

  • Schedule a consultation through Calendly

  • Answer a questionnaire regarding your supply chain

How we use your information

We use the information collected to:

  • Assess whether our services can benefit you

  • Improve our understanding of your supply chain challenges

  • Communicate with you about our services

  • Send marketing materials (if applicable)

Third-party services

We use third-party services to help us manage and process appointments and questionnaires, including:

  • Calendly for scheduling appointments

  • [Typeform/Airtable/Tally] for handling questionnaires

These third-party providers may have access to the personal data you submit, and we encourage you to review their privacy policies to understand how they handle your data.

Data security

We take the security of your data seriously. All information collected is stored on our secure servers, and we employ industry-standard measures to protect against unauthorized access, alteration, or disclosure.

Cookies and tracking

Mandatory cookies are used on the Site. Optional cookies will only be used by consent.

Data sharing

We do not share your personal data with any third parties, except for those necessary to process your appointments and questionnaires as outlined above.

Your rights (GDPR compliance)

If you are located in the European Union, you have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict certain types of data processing

  • Receive a copy of your data in a commonly used format

  • Withdraw consent for data processing (if consent was previously given)

To exercise any of these rights, please contact us at info@delightsales.hk

Retention of data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.

Contact us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Email: info@delightsales.com.hk

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